Terms & Conditions
These Terms & Conditions (“Terms”) of use of our website www.omayurvedas.in (“Website”), our applications (“Application”) or any products or services in connection with the Application/, Website/products (“Services”) or any modes of registrations or usage of products are between ‘OmAyurvedas’ (“Company/We/Us/Our”) and its users (“User/You/Your”). Website and Application shall collectively be called as “OmAyurvedas Platform”.
By registering, accessing, browsing, downloading or using the OmAyurvedas Platform for any general purpose or for the specific purpose of availing any service, You agree to be legally bound by our terms and conditions set forth below as well as by the service-specific terms and conditions (if applicable) to each Service (hereinafter collectively, the T&Cs). In the event of any discrepancy between the Terms and any other policies with respect to the Application or Website or Services or products, the provisions of the Terms shall prevail.
By accepting the Terms & Conditions, You affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions.
In addition, You represent and warrant that You have not been previously suspended or removed by Us, or disqualified for any other reason, from availing Our Services or using theOmAyurvedas Platform, and also have the right, authority and capacity to enter into this Agreement and to abide by all the T&Cs as part of this Agreement.
Finally, You shall not impersonate any person or entity, or falsely state or otherwise misrepresent Your identity, age or affiliation with any person or entity. Finally, in the event of any violation of the T&Cs, We reserve the right to suspend or permanently prevent You from availing Our Services or using the OmAyurvedas Platform.
If you suspect someone else is using your account, let us know by contacting our Support Team.
You need an account for most activities on the OmAyurvedas Platform, including to purchase the products that we offer or to use other services like quiz or study material. When setting up and maintaining your account, you must provide accurate and complete information, including a valid email address and contact number. Keep your account details private, because you’re responsible for all activity associated with your account and everything that happens on your account, including any harm or damage (to us or anyone else) caused by someone using your account without your permission. You may not share your account credentials to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the login credential information for that account. In the event of the death of a user, the account of that user will be closed.
You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team and also change your password. We may request some information from you to confirm that you are indeed the owner of your account.
Order Limit & Minimum Order Value
Customers are eligible to place a maximum of 4 live orders.
A customer cannot place his 5th order if his 4 orders are still in undelivered state and are active.
A single order that you have made may be delivered in more than a single order based on our capability to deliver and availability of the product.
There is no minimum order value to place an order with OmAyurvedas. Every order may have its own delivery charge, depending upon the time and effort taken by our delivery person to deliver the product, which might be waived off if you order above a specified minimum amount. The minimum order value for free delivery and the delivery charges are mentioned on the app and web at the checkout page.
The Company aims to ensure that prices of all products offered for sale are true and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information provided to the Company by sellers from where our products are procured. In each such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability.
Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product offered for sale on the OmAyurvedas Platform will be sold at a price higher than its MRP (Maximum Retail Price). In some instances, the prices for the products or services offered on our Website may not be exactly the same as the price offered on our mobile applications, due to mobile platform providers’ pricing systems and their policies around implementing sales and promotions.
We regularly run promotions and sales for our products and certain products may only be available at discounted prices for a set period of time. Any price offered for a particular product may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available to new users only.
You agree to pay the price for products that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as UPI or mobile wallet) for the total billing amount for the products that you are purchasing or have purchased. OmAyurvedas works with third party payment processing partners to offer you the most convenient payment methods and to keep your payment information secure.
In case you opt for Cash on Delivery as the payment option, then you are liable to pay the total bill amount to our delivery person at the time of delivery of the products. Refusal to pay the entire billing amount will lead to cancellation of the order and your products will be returned back to the company.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you are still shown that your payment is complete and your order is successfully placed, you agree to pay us the entire amount either through online transaction or via cash on delivery, when the products are delivered to you. We reserve the right to cancel your order for which we have not received adequate payments.
In some cases, we may issue credits to your account which can be used to purchase the products from our Website or Mobile Application. Credits may expire if not used within the specified period, and have no cash value.
Unless specifically stated on the code or coupon, a promotional code or coupon shall:
Expire at 12:00 AM (inclusive of the issuance date) from the date of issuance endorsed thereon;
At the time of using promotional codes and coupons for purchase on the OmAyurvedas Platform, the payment mode “cash on delivery” shall not be available for making payments towards the order.